My husband and I are pretty comfortable planning our WDW vacations, but when it came to our first cruise/first Disney cruise, we knew we probably needed help! We had contacted a few other travel groups, but Jessica Hayes of Pixie Vacations responded right away, and worked with us to set up a time to talk to answer questions. Jess went above and beyond to give us different trip options (we were planning on fairly short notice -- especially for Disney!). Jess followed up leading up and after our trip, and we really didn't have to worry about a thing before boarding the cruise. She made our experience with Pixie Vacations a great one -- we would be happy to work with Pixie again in the future!